Image Enterprises, Inc.
Image Enterprises      since 1974
Mercury Snowmobiles
John Deere Snowmobiles
Kawasaki Snowmobiles
Skiroule Snowmobiles

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Image Enterprises Terms & Conditions

Hours: Monday through Thursday 9:00 A.M.-9:00 P.M. (CST). Friday & Saturday 9:00 A.M.-5:00 P.M. (CST). Closed Sundays.

Ordering: Call for fast service. It is highly recommended that you call for a better description of parts and services needed to avoid the wrong parts being sent and the services rendered. You will also receive more accurate shipping costs and better satisfaction by quicker delivery service. Mail Orders Accepted. (See note under payment below.) $35 minimum order. No collect calls accepted. All return calls collect only.

Payment: All orders UPS C.O.D; (except Canadian orders). Payment must be in certified check or money order. Visa, Master Card, and Discover accepted. Mail orders call Image Enterprises first for pricing and shipping costs. Mail orders are to include full address, telephone number, and the cost of merchandise and shipping.

Canadian Customers: No C.O.D.'s to Canada. Certified check or money order must prepay orders and shipping charges. Visa, Master Card, and Discover accepted. $10.00 customs preparation charge is applied.

Shipping: All orders will be shipped UPS unless otherwise requested and approved. We carefully pack all orders. The carrier has responsibility for the goods from the time it leaves our warehouse until it is delivered to you. Title of merchandise passes to the customer on our delivery to the carrier. All claims for loss or damage are to be made immediately to the carrier. There is a $20 boxing charge on cowlings and engines, and a $3.50 handling charge on all orders. Snowmobiles, certain cowlings and engines are all shipped freight collect.

Returns: Do not return merchandise without prior approval. All part and core returns are for exchange or credit only. No refunds given. A letter of explanation must accompany all part and core returns with your name, address and phone number. Returns with incomplete information will not be processed. Return privileges expire twenty (20) days from shipping. A twenty (20) percent restocking charge is placed on all returns and parts ordered by customer in error and returned. All returns must be shipped prepaid. Items returned must be in new condition (except in the case of used parts). Authorized returns of merchandise which have faulty workmanship or which must be returned due to an error on our part, will receive full credit.
No C.O.D. Returns Accepted.


Refused Shipments: A 20% restocking fee and shipping charges will be made if you order merchandise, change your mind, and refuse the package. These charges are the purchaser's responsibility, and become a collection item with the addition of collection costs if not paid within 30 days.

Prices: All Prices for products and services are F.O.B. IMAGE ENTERPRISES, INC., 2162 Vista View Drive, Eagle River, WI 54521. Prices are effective September 1, 2001 and are subject to change without notice.

Shipping To Image: Whether shipping to us for Modification or any other reason, PLEASE be sure items are packed securely. We will not be held responsible for items damages due to improper transit. Any claims for such damage should be made directly to your freight carrier.

Warranty: Warranties, if any applied on parts or rebuilding services, is covered solely by the manufacturer, rebuilder, or remanufacturing company. No claim charges for shipping cost, disassembly or reassembly, or associated or damaged parts are covered under any warranty. Original equipment parts for Mercury, John Deere, Kawasaki, Kohler, Kioritz, CCW, are not covered under any warranty policy.

Image Policies: Catalog only shows a partial listing. We have a complete parts inventory for machines listed in this catalog. Some items shown in the catalog are not always exactly as pictured. Deposits for down payments on parts or snowmobiles are not refundable. Deposits can be used for merchandise or product credit only. This has to be used within 30 days after expenditure of original parts or snowmobile agreement date. After 30 days the entire or pro-rated credit is voided and not refundable.
IMAGE ENTERPRISES
2158 MILITARY ROAD. EAGLE RIVER, WI 54521
PHONE: (715) 479-7427 FAX: (715) 479-5372


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